We at Keystone Hospitality Development Consulting (Keystone HDC) are consultants that have come together with decades of Bed & Breakfast and Independent Hotel visitation experience.

We have spent 1000’s of hotel nights in properties of all sizes and classes worldwide, conducting countless Bed & Breakfast, Hotel and Resort site inspections for a number of world class tour and travel companies.

This knowledge has given us at Keystone HDC the unique insight into the wants, needs, and requirements of the individual and group travellers.

Our aim is to impart our expertise to owners of Independent Hotels and Bed and Breakfasts.

Our motivation is to assist those who wish to develop and/or maintain a quality operation, improve their business and increase the profits.

We will be doing this by:

  • posting relevant hospitality industry news with ways to help improve your business.
  • and producing a series of short videos to offer strategies for and aid in the development of Independent Hotels and Bed and Breakfasts who wish to increase patronage and profit while keeping the properties individual integrity.


We want to contribute, with patients and caring to a strategic vision for every Independent Hotels and Bed and Breakfasts wishing to create a happy and fulfilling experience for their clientele and employees.

We would like to know more about you. If you have any success stories about your Independent Hotels or Bed and Breakfasts and would like to share, or have questions or feedback you can leave them in the comments section or visit our website




Let’s work together to put heads in your beds.

Until next time, have a fun day.


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“Customer Service for Independent Hotels or Bed & Breakfasts” Studies