Do you know that your hospitality property can have the same success as a Hilton, Marriott or Four Seasons?
Welcome to another edition of hospitality property school.
Today, I’m excited to introduce you to the “Hospitality Property School Group”.
Your hospitality property can have the same success as Hilton, Marriott or Four Seasons. As successful as chains are today, they all started as one property. Stay until the end and I’ll tell you how.
Many hospitality property owners and managers are so consumed with the day-to-day operation of the property that maintaining or developing branding, enhanced marketing, ongoing employee training & facility upgrades are put on the back burner.
- So what can happen if things start to slide?
- You might begin to feel overwhelmed
- Standards will start to drop
- Morale will deteriorate
- Customers will stop booking
- Revenues will fly out the window
So, what can you do if you find yourself in a rut? Humans are designed to be social and to learn from observation and experience. You need a place you can turn to, where professional, such as yourself, understand what you are experiencing and you can share with you up to date advice, ideas, and strategies.
Introducing the Hospitality Property School Group.
This group is a division of Keystone HDC and is designed to be beneficial to hospitality properties of all sizes and categories. From Bed & Breakfasts to Inn to Resorts to Hotels.
- Within the group, you’ll have the opportunity to ask questions, share best practices, promote your property etc.
- Every week a video will be posted with updates & answers to questions
- Every week, 1 or 2 new training tutorials will be added to the group until the full Guide to Training Tutorials is posted.
They will be categorized as follows:
- Organizational Structure
- Employee Development
- Property Management System
- Guest Service
- Website Design
You will also have easy access to all the Hospitality Property School Video Podcasts archives as well as any new video podcasts as they are produced. You will be able to watch the training tutorials, the video podcasts and listen to the interviews when it fits into your schedule.
This is your group, so we want you to benefit to the fullest.
Result & Benefits
- What can your product do and how can it benefit your end user
- Demonstrate any unique features or selling points
If you go online and search social media sites, you can find groups in the hospitality property industry you could join, but none of them offers the social interaction, ongoing training tutorials, interviews with industry specialists, and specials offers.
The training tutorials that will be included for group members are the combined result of hospitality industry authorities, who have travelled worldwide for decades gathering hospitality property experience and expertise.
Whether your hospitality property is a one or two person Bed and Breakfast or a 500 room luxury hotel, a workable organizational strategy is a must. The training tutorials will explain why you need a strategy in place and how you can develop a customized plan for your own property.
Finding and retaining great employees can be a challenge in any hospitality industry. The techniques you will learn will rival the success of most worldwide hotel chains.
Your property can be running like a well-oiled machine and your staff can be incredible but if nobody knows you’re there – what’s the use? Marketing is like a live organism and that is constantly changing and we will show you what marketing techniques work and what to look for in the future.
And how you compared your competition?
How do your guests see your property?
Will show you ways to step back and look at your property objectively?
If you are a hospitality property owner or manager that at times struggles with the day to day operation of your hospitality property, are looking for better ways to utilize the hours in your day, hoping to increase your patronage or want to increase your bottom line, then click below to get involved.