KHDC 103 – A Hospitality Property School Group Membership Site Tour

Let me invited you for an inside tour of the “Hospitality Property School Group Membership Site” to see how you could benefit.

Welcome to another edition of Hospitality Property School.

I am your instructor, Gerry MacPherson and today, I am going to do something a little different. I am going to give you an inside look at the “Hospitality Property School Group Membership Site”.

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Before I begin the tour, I want to remind all past followers and any of you who are seeing or hearing one of these posts for the first time, I want to explain who we are.

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We at Keystone Hospitality Development Consulting or Keystone HDC are travel authorities that have come together with decades of hotel, resort, inn and bed & breakfast visitation experience. We have spent 1000’s of nights in properties of all sizes and classes worldwide, conducting countless site inspections for a number of world-class tour and travel companies. We have also received feedback from 100,000’s of customers explaining how they felt about their experience at different properties.

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This knowledge has given us a unique insight into the wants, needs and requirements of individual and group travellers, as well as management and employees.

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We provide strategies for, and aid in the growth and development of hotels, resorts, inns and bed & breakfasts to help create their own individual goals and brands; as well as increase their patronage and profit while keeping their individual integrity.

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Why have we taken on this role?

We want to contribute with patience and care to a strategic vision for every hospitality property wishing to create a happy and fulfilling experience for their customers and employees.

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The ways we benefit hospitality properties include:

      • Helping hospitality properties gain a clear vision
      • Help set up an organisational structure
      • Help set up a brand
      • Help set up a social media plan.
      • Help create an atmosphere to hire the right employees
      • Help grow your business

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So, why have we started the Hospitality Property School Group?

The Hospitality Property School Group is designed to share knowledge, tips and techniques to likeminded hospitality property owners and managers who might not have the benefit of having an entire organization to support them.

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What will you get as a member of the Hospitality Property School Group?

Well, let’s take a look at what you will have access to:

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“Hospitality Property School Group” Sign up

When you get to the sign-up page you will find a brief explanation of the membership site and then you have the option to log in if you are already a member or fill in the form to register.

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Information required included:

  • Name
  • Full Address
  • What type of property you are associated with
  • A username you wish to use for the site
  • Password – make sure it is strong
  • Answer the simple math question to prove you are human
  • And then choose your method of payment

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Front Page

What you will find on the front page

On top, you will find the menu with

  • HPSG HOME
  • HOSPITALITY PROPERTY SCHOOL
  • TRAINING TUTORIALS
  • INTERVIEWS
  • THE INNSIDER
  • MEMBER SPECIALS
  • RESOURCES
  • KEYSTONE HDC HOME
  • LOG OUT

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Scroll down

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And find other ways to access

  • HOSPITALITY PROPERTY SCHOOL
  • TRAINING TUTORIALS
  • INTERVIEWS

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An explanation of who we are

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Your way to ask us questions.

This is where we will pick questions to answer in the weekly Q & A section. I’ll talk more about that in a moment.

Share best practices and promote your property

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At the bottom of the page are a list of the last ten Q & A posts

Hospitality Property School

These are all the archived podcast that have been recorded over the last year and a half.

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Topics we have covered range from the use of social media to how to hire great employees and you are going to have them all at your fingertips.

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Training Tutorials

These are amazing.

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We have spent a couple of years putting together tutorials covering topics such as:

  • Organisational structure
  • Employee development
  • Marketing for your hospitality property
  • How do your customers see your hospitality property?

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We will be adding the entire course to the membership site.

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There is a lot to take in so we are going to be doing it a little at a time to make it easier to absorb.

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We’ll be posting them under these headings and you will be receiving videos, audio, pdf and any additional pdf’s or videos that go with each lesson.

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This is a well done in-depth course that will be of great benefit to any hospitality property.

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Interviews

These are going to be starting soon and will include interviews with professionals on

  • Customer Service
  • Property Management System 
  • Website Design
  • Marketing
  • Employee Development

                              Plus a lot more…

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The INNsider

This is a fun section. These will be weekly answers to the questions that have been asked by you.

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.Member Specials

Specials will be popping up from time to time and this is where you will have access.

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We promise that members will be amazing.

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Resources

This is a section we are really excited about.

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We will not only be adding books to here but courses that will be useful to hands-on owners and managers.

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We will also be designing and developing a full operations manual. This alone will be worth its weight in gold for any hospitality property owner.

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It will include:

  • Information about your site & location
  • Training Procedures
  • Your Properties Set-up
  • Supplies and Inventory
  • Personnel
  • Job Descriptions
  • Interviewing
  • Communicating and Personnel Policies
  • Employee Discipline

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Daily Operating Procedures

  • Customer Complaints
  • Meal Preparation Procedures
  • Inventory Management
  • Operational and Financial Reporting
  • Required Cleaning and Maintenance
  • Safety Procedures
  • Sales Procedures
  • Marketing

And so much more

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*We are also going to starting a group forum so you can reach out to all the members.

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As you can see, for a very small investment you are going to real incredible benefits and since this is your group you can ask for specific questions about situations that affect you and your property.

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But don’t just take my word for it, I want to give you the opportunity to try it out yourself for a week for only $1.

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You have nothing to lose and everything to gain.

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Try it now by visiting

membership.keystonehospitalitydevelopment.com/register/hospitality-property-school-group-membership

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You can’t go wrong!

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If you would like to reach out to us or have any questions or feedback you can leave them in the comments section of the show notes. 

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You can find them at:

KeystoneHospitalityDevelopment.com/KHDC103

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That’s it for this session of hospitality property school.

We appreciate your comments and if you have topic ideas, feel free to reach out to use on

Facebook at facebook.com/keystonehdc

On Twitter at @KeystoneHDC

Or email at

info@keystonehospitalitydevelopment.com

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So, as always, let’s work together to put heads in your beds.

Until next time, have a fun day.

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Hospitality Property School Group

For Only

$1

For 7 Full Days

(If you see the value and continue as a member,

then you billed $37 per month)

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That’s Right!

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As a Member:

  • You have the opportunity to ask questions, share best practices, promote your property etc.
  • Every week a video will be posted with updates & answers to questions
  • Every week training tutorials will be added to the group. They will be listed in the following categories
    • Organizational Structure
    • Employee Development
    • Marketing for Your Hospitality Properties (Including How to Use Social Media)
    • How to Look at Your Hospitality Property

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  • We will share monthly interviews with hospitality property specialists on such topics as:

Customer Service | Property Management System | Website Design | Marketing | Employees

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You can have access to all the information currently posted on

The Hospitality Property School Group

as well as all the weekly updates

for a Full Week

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Keep in mind, if you do not see the benefit, you can cancel anytime within 30 days

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– No Questions

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That’s a lot of information…. and you get it all for two weeks

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For Only $1

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Log in Now and Claim Your Spot For Only $1 Before This Offer Expires.

membership.keystonehospitalitydevelopment.com/register/hospitality-property-school-group-membership

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Music Credit:

Sun Spark

http://www.danosongs.com/

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Hospitality Property School is a division of Keystone HDC

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2018-06-25T15:27:13+00:00

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