Keystone HDC2018-12-22T13:23:34+00:00

Are You an Owner or Manager of a Hospitality Property?

 (A Hotel, Resort, Inn or Bed & Breakfast)

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Have you ever asked yourself any of these questions?

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“Who is my target market & how do I reach them?”

.“How can I encourage my guests to return?”

“How can I organise my business so I don’t have to be there 24/7?”

“How can I find and keep the right employees?”

“How does my hospitality property compare to my competition?

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If the answer is Yes, to any of these questions,

Let Keystone Hospitality Development Consulting Help.

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We are travel authorities, that have come together with decades of hotel, resort, inn and bed & breakfast visitation experience.

This knowledge has given us a unique insight into the wants, needs & requirements of individual and group travellers, as well as management and employees.

Testimonials

Amazing Course with Actionable Information

“I took this course as a way to research bed and breakfasts in general. Gerry’s course has a professional feel. He shares specific, thought out, to-the-point information – perfect for anyone seriously contemplating this business who wants to have a strong foundation before opening their doors. If you take a weekend and only focus on working through this course, you will feel like you just spent time at a quality business retreat/workshop. I know I did! I especially liked Gerry’s balance of personal life and business life too.

I highly recommend this course.”

by JayEm

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“Awesome & helpful Videos!

By adopting the methods I learned from your videos, we have got more and more repeat customers and our room revenue is growing!”

Mike Lian

Knowledge is Gold

Whether you’re an aspiring or seasoned Hospitality Property Owner, ongoing training is essential for continued success.

These Training Tutorials are Designed to Help Increase Your Patronage & Profit.

 

Keystone Hospitality Development Training Tutorials

More Services to Grow Your Business

Hospitality Property Promo Videos

Promotional Videos are a must as a marketing tool for your hospitality property. We specialize in getting your hospitality property noticed.

Find out more

Your Social Media

Is your hospitality property benefiting from social media? We can help generate highly directed traffic to your website and expand your presence

Find out more

The Keystone HDC Bookstore

Successful hospitality property owners know ongoing research is not a luxury but a necessity. Visit our bookstore and enrich your mind.

Find out more

Important Bed and Breakfast Checklists | Ep. #131

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. . What are some ways I can consistently give my guests a great experience at my bed and breakfast? Today, I am going to look at ways to maintain your bed and breakfasts standards. Welcome to another edition of Hospitality Property School. I am your instructor, Gerry MacPherson. . . Using checklists are about the most foolproof way to [...]

Opening a Bed and Breakfast | Ep. #130

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. . Have you ever thought of opening a bed & breakfast? Do you know what is required to operate a bed & breakfast? In this edition, I am going to look what you should do to start your own bed and breakfast. Welcome to another edition of Hospitality Property School. I am your instructor, Gerry MacPherson. . . Does this sound like you? [...]

Best Hotel Websites – How to Create Them | Ep. #129

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. . It important for potential customers to really like your website because the longer they stay, the higher the chance they will book. So how do you get them to stay longer? Welcome to another edition of Hospitality Property School. I am your instructor, Gerry MacPherson. . . Whether you’re overhauling your properties existing website or creating your web [...]

Successful People’s Habits | Ep. #128

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. . Nearly all successful people have similar habits. In this episode, I will share 12 Habits of Prosperous People and show you how by practising positive thinking you will be able to concentrate on your strengths and accomplishments to enhance contentment & motivation. Welcome to another edition of Hospitality Property School. I am your instructor, Gerry MacPherson. . . [...]

Overwhelmed and Stressed – What Can You Do? | Ep. #127

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. . How do successful people deal with negativity and endure when things get hard. In the edition, I am going to look at how you can train to become a positive thinker. Welcome to another edition of Hospitality Property School. I am your instructor, Gerry MacPherson . .   Are you stuck? . . Is your competition is [...]

Running a Hotel? | Ep. #126

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. , To improve the success of any hospitality property, your hotel, resort, inn or bed and breakfast, it is important to understand organisation structure, employee development, marketing, and how your guest sees your property. Today, I’m going to share with you how you can grow in all these disciplines. Welcome to another edition of Hospitality Property School. I [...]

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