Keystone HDC2019-04-02T13:45:20-03:00

Are You an Owner or Manager of a Hospitality Property?

 (A Hotel, Resort, Inn or Bed & Breakfast)

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Have you ever asked yourself any of these questions?

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“Who is my target market & how do I reach them?”

.“How can I encourage my guests to return?”

“How can I organise my business so I don’t have to be there 24/7?”

“How can I find and keep the right employees?”

“How does my hospitality property compare to my competition?

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If the answer is Yes, to any of these questions,

Let Keystone Hospitality Development Consulting Help.

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We are travel authorities, that have come together with decades of hotel, resort, inn and bed & breakfast visitation experience.

This knowledge has given us a unique insight into the wants, needs & requirements of individual and group travellers, as well as management and employees.

Testimonials

Amazing Course with Actionable Information

“I took this course as a way to research bed and breakfasts in general. Gerry’s course has a professional feel. He shares specific, thought out, to-the-point information – perfect for anyone seriously contemplating this business who wants to have a strong foundation before opening their doors. If you take a weekend and only focus on working through this course, you will feel like you just spent time at a quality business retreat/workshop. I know I did! I especially liked Gerry’s balance of personal life and business life too.

I highly recommend this course.”

by JayEm

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“Awesome & helpful Videos!

By adopting the methods I learned from your videos, we have got more and more repeat customers and our room revenue is growing!”

Mike Lian

Knowledge is Gold

Whether you’re an aspiring or seasoned Hospitality Property Owner, ongoing training is essential for continued success.

These Training Tutorials are Designed to Help Increase Your Patronage & Profit.

 

Keystone Hospitality Development Training Tutorials

More Services to Grow Your Business

Hospitality Property Promo Videos

Promotional Videos are a must as a marketing tool for your hospitality property. We specialize in getting your hospitality property noticed.

Find out more

Your Social Media

Is your hospitality property benefiting from social media? We can help generate highly directed traffic to your website and expand your presence

Find out more

The Keystone HDC Bookstore

Successful hospitality property owners know ongoing research is not a luxury but a necessity. Visit our bookstore and enrich your mind.

Find out more

14 Hospitality Property Trends You Need to Know | Ep. #143

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. . If you want your hotel, resort, inn or bed & breakfast to stay current, you have to be diligent, and a way to do this is to stay on top of trends. Here are some top trends you need to consider. Welcome to another edition of Hospitality Property School. I am your instructor, Gerry MacPherson. . . . [...]

Online Visibility – 9 Ways to Improve Yours | Ep. #142

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. .  The online world is really crowded. How can you make your property stand out? Stay with me and I’ll tell you how. Welcome to another edition of Hospitality Property School. I am your instructor, Gerry MacPherson. . . Online is an excellent way to market your business. . Today, the only way for a hospitality property to stay [...]

Selling Your Hospitality Property Experiences | Ep. #141

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. . Why is selling experience more important than just selling rooms? Stay with me and I will tell you why. Welcome to another edition of Hospitality Property School. I am your instructor, Gerry MacPherson. . . After decades of touting their vast array of in-room amenities, fitness centres, pools and large-screen TVs, many hospitality property marketers are still too [...]

Get Your Free Hospitality Property Downloads | Ep. #140

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. . Would you like to have access to a free resources centre that could help streamline your organisational structure, grow your bookings and increase your bottom line? It’s all yours, so stay with me to find out how. Welcome to another edition of Hospitality Property School. I am your instructor, Gerry MacPherson. . . If you have been following [...]

Storytelling Tips to Showcase Your Hospitality Property | Ep. #139

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. . In the last decade, when it’s been time to book a vacation, your potential guests have become researchers. In the past, it might have been normal for them to call on a travel agent to book the perfect getaway. Today, holiday researchers are their own travel agents. What does that mean for you? Welcome to another edition of [...]

Hotel and Bed & Breakfast Interview Questions | Ep. #138

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. . For many of you, hiring season is almost here and if you’re lucky, you have a pool of people you know to draw from to work at your property. If not, how do you find the perfect candidates? I’ll explain how. Welcome to another edition of Hospitality Property School. I am your instructor, Gerry MacPherson.   . . [...]

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