Keystone HDC2019-08-06T12:04:23-03:00

Are You an Owner or Manager of a Hospitality Property?

 (A Hotel, Resort, Inn or Bed & Breakfast)


Have you ever asked yourself any of these questions?

“Who is my target market & how do I reach them?”

.“How can I encourage my guests to return?”

“How can I organise my business so I don’t have to be there 24/7?”

“How can I find and keep the right employees?”

“How does my hospitality property compare to my competition?


If the answer is Yes, to any of these questions,

Let Keystone Hospitality Development Consulting Help.


We are travel authorities, that have come together with decades of hotel, resort, inn and bed & breakfast visitation experience.

This knowledge has given us a unique insight into the wants, needs & requirements of individual and group travellers, as well as management and employees.

Our Mission Statement 

We want to contribute, with patients and caring to a strategic vision for every

independent hotel, resort. inn, and bed & breakfast to create a

happy and fulfilling experience for their clientele and employees.


Amazing Course with Actionable Information

“I took this course as a way to research bed and breakfasts in general. Gerry’s course has a professional feel. He shares specific, thought out, to-the-point information –

perfect for anyone seriously contemplating this business who wants to have a strong foundation before opening their doors.

If you take a weekend and only focus on working through this course, you will feel like you just spent time at a quality business retreat/workshop.

I know I did! I especially liked Gerry’s balance of personal life and business life too.

I highly recommend this course.”

by JayEm


Awesome & helpful Videos!

“By adopting the methods I learned from your videos, we have got more and more repeat customers and our room

revenue is growing!”

Mike Lian

Knowledge is Gold

Whether you’re an aspiring or seasoned Hospitality Property Owner, ongoing training is essential for continued success.

These Training Tutorials are Designed to Help Increase Your Patronage & Profit.


Keystone Hospitality Development Training Tutorials

More Services to Grow Your Business

Hospitality Property Promo Videos

Promotional Videos are a must as a marketing tool for your hospitality property. We specialize in getting your hospitality property noticed.

Find out more

Your Social Media

Is your hospitality property benefiting from social media? We can help generate highly directed traffic to your website and expand your presence

Find out more

The Keystone HDC Bookstore

Successful hospitality property owners know ongoing research is not a luxury but a necessity. Visit our bookstore and enrich your mind.

Find out more

Online Reputation Management for Your Hospitality Property | Ep. #158

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. . You’re losing money if you have a bad online presence. In this post, I will share just how important your online presence is and how a good one can be the difference between a hugely successful property and one that is struggling. Welcome to another edition of hospitality property school. I’m your instructor, Gerry MacPherson. . . If [...]

Referral Programs That Work & Using Them to Propel Bookings | Ep. #157

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. . Are new customers knocking down your door to stay at your property? If not, I’m going to share a proven method to increase your bookings. Welcome to another edition of hospitality property school. I am your instructor, Gerry MacPherson. . . As a hospitality property owner or manager, you have to keep coming come up with imaginative ways [...]

“Your FULL Guide to Owning & Operating a Hospitality Property – Successfully” Book

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. . In lieu of a post this week, I just want to give you a heads up on something coming that we at Keystone HDC, are very excited about. . . The release of the brand new “Your FULL Guide to Owning & Operating a Hospitality Property – Successfully” Book . This book is written for potential and current independent hotel, [...]

Free Access to Hospitality Property Resource EBooks | Ep. #154

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. . Do you like getting things for free? Well, today is your lucky day, I’m giving away free copies of our new ebooks. . . If you own or operate or would like to own or operate an independent hotel, resort, inn or bed and breakfast you have the opportunity to get access to a free copy of . [...]

Revenue Management Strategies for Your Hospitality Property | Ep. #153

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. Efficiently managing rates and availability while watching on all the different key performance markers takes training and talent. . You need to understand revenue management and I’m here to guide you.  . Your guest room is a perishable product. . For this reason, pricing and customer happiness remain an extremely important variable along with a well-organised revenue management strategy. [...]