KHDC 081 – 5 Incredible Technology Trends Examples

Evеrу dау, ground-breaking tесhnоlоgу іѕ being developed, іn order to mаkе hоѕріtаlіtу аn еvеn mоrе thrіllіng, bоld аnd tеmрtіng industry. Welcome to another edition of Hospitality Property School. Today I’m going to look at What Technology Trends to Expect In 2018.     Evеrу dау, nеw аnd іnnоvаtіvе tесhnоlоgу іѕ being developed, іn order to mаkе hоѕріtаlіtу аn еvеn mоrе thrіllіng, bоld аnd tеmрtіng industry. In thе 21st сеnturу, hоѕріtаlіtу рrореrtіеѕ have tесhnоlоgу at thеіr fіngеrtірѕ аnd thіѕ gіvеѕ [...]

KHDC 080 – Do You Need A Training Tесhnоlоgу?

In thе past, оngоіng education mіght hаvе meant tеаmbuіldіng асtіvіtіеѕ and оutdооrѕ exercise, today employees wаnt tо lеаrn іn a dіffеrеnt wау. Welcome to another edition of Hospitality Property School. Today I’m going to look at How to Keep Hоspitality Property Owner’s & Guest’s Hарру Thrоugh Training Tесhnоlоgу.   Mаkіng guеѕtѕ hарру is an honourable pursuit fоr аnу hospitality property thаt translates іntо higher оссuраnсіеѕ, the ability tо grоw, more аѕѕеt vаluе and a few оthеr monetary аdvаntаgеѕ. Whіlе [...]

KHDC 079 – How to Set Up Your 2018 Organizational Goals

The importance of setting up your hospitality properties New Year’s organizational goals can’t be underestimated. Welcome to another edition of Hospitality Property School. Today I’m going to look at how to set up your 2018 organizational goals.     Whether you have had a pretty good year or you have gone through unsettled times, you can’t underestimate the importance of organizational goals.   I can hear you now.   Setting goals!   I’ll put it on my resolution list [...]

KHDC 078 – How To Get Your Marketing Campaign To Go Viral

To help your marketing campaign to stand out from your competitors, you’ll need to catch the attention of your potential guests in a bigger way. Welcome to another edition of Hospitality Property School. Today I’m going to look at How to Make Your Marketing Campaign Go Viral.     To help your marketing campaign to stand out from your competitors, you’ll need to catch the attention of your potential guests in a bigger way.   When you look through [...]

KHDC 077 – Enhance Your Business with Your Housekeeping Department

Housekeeping departments can be the largest team on a property. How can you develop them to enhance a guest experience? Welcome to another edition of Hospitality Property School. Today I’m going to look at Hospitality Property Housekeeping Departments.     When visiting any property, at the absolute minimum I expect two things: A comfortable bed  A clean building   Nothing sends a stronger message than a spotless property and the general condition of guestrooms. This can be a highly [...]

KHDC 076 – How Hospitality Property Customer Service Has Changed

With the dramatic revolution of hospitality property technology, social media and competition, how has customer service changed? Welcome to another edition of Hospitality Property School. Today I’m going to look at how customer service has changed in the hospitality property industry.     Basically, customer service has not changed. It has always been, and ought to remain, the same.   Customer service is about giving a customer what they need and making sure they are happy with what you [...]

KHDC 075 – What Happens to Hotel Soap?

Soap, health & hygiene have a huge impact in our world, yet the hotel industry is tossing million bars of soap every day. Welcome to another edition of Hospitality Property School. Today, I’m going to talk about recycling hotel soap.     You might be scratching your head thinking, “What did he just say?”   You understood correctly. Today I’m talking about recycling hotel soap.   Now, in this podcast, I’m going to do something a little different.   [...]

KHDC 074 – How a Property Management System Works

A property management system, the heart of a hospitality property, is a systematized process that manages the link between guests & services. Welcome to another edition of Hospitality Property School. Today I’m going to talk about Property Management Systems.     Your property management system or PMS, also known as a front desk system, is the heart of any hospitality property. It is the systematized mechanism that oversees and coordinates the relationship between the customer and your services. Without one, a hospitality property [...]

KHDC 073 – The “Hospitality Property School Group”

Do you know that your hospitality property can have the same success as a Hilton, Marriott or Four Seasons? Welcome to another addition of hospitality property school. Today, I’m excited to introduce you to the “Hospitality Property School Group”.   Your hospitality property can have the same success as Hilton, Marriott or Four Seasons. As successful as chains are today, they all started as one property. Stay until the end and I’ll tell you how.   Many hospitality property [...]

KHDC 072 – Hospitality Property School Continues to Grow

  Hospitality Property School continues to offer strategies to help Hotels, Resorts, Inns and Bed & Breakfasts increase their patronage & profit. Welcome to another addition of Hospitality Property School. Today, I’m going do something a little different. I am not going to have a normal podcast today because we at Keystone Hospitality Development Consulting are getting ready for a huge announcement next week.   Now, if have just stumbled on to this podcast for the first time and [...]

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