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Are You an Owner or Manager of a Hospitality Property

 A Hotel, Resort, Inn or Bed & Breakfast?

Have you ever asked yourself any of these questions?

.

“How can I get more guests?”

“How can I encourage my guests to return?”

“How can I organise my business so I don’t have to be there 24/7?”

“How can I find and keep the right employees?”

“Who is my target market & how do I reach them?”

“How does my hospitality property compare to my competition?

.

 

 

If the answer is Yes, to any of these questions,

Let Keystone Hospitality Development Consulting Help.

 

We are travel authorities, that have come together with decades of hotel, resort, inn and bed & breakfast visitation experience.

This knowledge has given us a unique insight into the wants, needs & requirements of individual and group travellers,

as well as management and employees.

 Log In for Immediate Access

“How to Improve Your Hospitality Properties Success”

FREE

5 Part Series

Learn techniques to help improve the quality of your business, customer service and marketing.

Testimonial

Amazing Course With Actionable Information

I took this course as a way to research bed and breakfasts in general. Gerry’s course has a professional feel. He shares specific, thought out, to-the-point information – perfect for anyone seriously contemplating this business who wants to have a strong foundation before opening their doors. If you take a weekend and only focus on working through this course, you will feel like you just spent time at a quality business retreat/workshop. I know I did! I especially liked Gerry’s balance of personal life and business life too.

I highly recommend this course.

by JayEm

Knowledge is Gold

Whether you’re an aspiring or seasoned Hospitality Property Owner, ongoing training is

essential for continued success.

 

These Training Tutorials are Designed to Help Increase Your Patronage & Profit.

 

Subscribe to the Hospitality Property School Podcast

Hospitality Property School Podcast brings you quick actionable hospitality property advice weekly with tips to take your business to the next level.

More Services to Grow Your Business

Hospitality Property Promo Videos

Promotional Videos are a must as a marketing tool for your hospitality property. We specialize in getting your hospitality property noticed.

Find out more

Your Social Media

Is your hospitality property benefiting from social media? We can help generate highly directed traffic to your website and expand your presence

Find out more

The Keystone HDC Bookstore

Successful hospitality property owners know ongoing research is not a luxury but a necessity. Visit our bookstore and enrich your mind.

Find out more

KHDC 086 – Are Your Guests Unsafe at Your Hospitality Property

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Germs & other health threats may be waiting in surprising places. Here are tips on how to spot possible dangers & ways to protect your guests. Welcome to another edition of Hospitality Property School. Today, I am going to look at “Dangers in Your Hospitality Property & How to Protect Your Guests”.     When travelling, your hospitality property [...]

KHDC 085 – How to Manage Your Millennial Workforce

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Most hospitality property employees are millennials & you might have seen they think, work & respond differently. Welcome to another edition of Hospitality Property School. Today, I am going to look at How to Manage Your Millennial Workforce.     If you are operating a hospitality property, there is a good chance that most, if not all of your [...]

KHDC 084 – What the Perfect Hospitality Property Room Should Include-Part 2

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Making your guests stay memorable, should be your priority. Here are things I would like to see in the perfect hospitality property room. Welcome to another edition of Hospitality Property School. Last week we looked at “What the Perfect Hospitality Property Room Should Include”. This week I am going to continue with that list.       A Choice [...]

KHDC 083 – What the Perfect Hospitality Property Room Should Include

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I’m going to take WOWing your guests to a new level by sharing the things that would the perfect hospitality property room. Welcome to another edition of Hospitality Property School. I am your instructor, Gerry MacPherson and this week I am going to look at What the Perfect Hospitality Property Room Should Include.     Last year I wrote [...]

KHDC 082 – Using 5 More Technology Trends Strategies Like The Pros

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In thе 21st сеnturу, hоѕріtаlіtу рrореrtіеѕ have tесhnоlоgу at thеіr fіngеrtірѕ аnd thіѕ gіvеѕ thеm a wоrld of possibilities - іt’ѕ аll аbоut digitalization. Welcome to another edition of Hospitality Property School. Last week I looked at Technology Trends to Expect In 2018, today, I’m going to look at More Technology Trends to Expect In 2018.   Intеrnеt of [...]

KHDC 081 – 5 Incredible Technology Trends Examples

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Evеrу dау, ground-breaking tесhnоlоgу іѕ being developed, іn order to mаkе hоѕріtаlіtу аn еvеn mоrе thrіllіng, bоld аnd tеmрtіng industry. Welcome to another edition of Hospitality Property School. Today I’m going to look at What Technology Trends to Expect In 2018.     Evеrу dау, nеw аnd іnnоvаtіvе tесhnоlоgу іѕ being developed, іn order to mаkе hоѕріtаlіtу аn еvеn [...]

KHDC 080 – Do You Need A Training Tесhnоlоgу?

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In thе past, оngоіng education mіght hаvе meant tеаmbuіldіng асtіvіtіеѕ and оutdооrѕ exercise, today employees wаnt tо lеаrn іn a dіffеrеnt wау. Welcome to another edition of Hospitality Property School. Today I’m going to look at How to Keep Hоspitality Property Owner’s & Guest’s Hарру Thrоugh Training Tесhnоlоgу.   Mаkіng guеѕtѕ hарру is an honourable pursuit fоr аnу hospitality [...]

KHDC 079 – How to Set Up Your 2018 Organizational Goals

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The importance of setting up your hospitality properties New Year’s organizational goals can’t be underestimated. Welcome to another edition of Hospitality Property School. Today I’m going to look at how to set up your 2018 organizational goals.     Whether you have had a pretty good year or you have gone through unsettled times, you can’t underestimate the importance [...]

KHDC 078 – How To Get Your Marketing Campaign To Go Viral

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To help your marketing campaign to stand out from your competitors, you’ll need to catch the attention of your potential guests in a bigger way. Welcome to another edition of Hospitality Property School. Today I’m going to look at How to Make Your Marketing Campaign Go Viral.     To help your marketing campaign to stand out from your [...]

KHDC 077 – Enhance Your Business with Your Housekeeping Department

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Housekeeping departments can be the largest team on a property. How can you develop them to enhance a guest experience? Welcome to another edition of Hospitality Property School. Today I’m going to look at Hospitality Property Housekeeping Departments.     When visiting any property, at the absolute minimum I expect two things: A comfortable bed  A clean building   [...]

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